Warranty Policy
Plano® products come with a one-year warranty, valid upon presentation of proof of purchase from an authorized retailer. If an issue occurs within the one-year warranty period, we are pleased to offer a replacement or replacement parts, subject to availability.
If a product is no longer in stock but is still covered under warranty, we will provide a comparable product or applicable credit. Realtree Legacy™ products, replacement options may vary due to limited inventory. If the same product is unavailable, customers may choose an available item of equal or lesser value or receive a gift card for the applicable value.
This warranty does not cover damage or malfunctions caused by accident, abuse, or normal expected wear.
In order to file a claim, please contact us directly at the phone number or email provided below. Please provide the following information:
- Your name and shipping address (no p.o. boxes)
- Model number of product
- Photograph of unit clearly showing the model
- Photograph clearly showing the damaged area(s) of the product
- Proof of purchase receipt
- A brief description of how it was damaged
Contact Us:
Phone number: (800) 226-9868
Email: support@planooutdoors.com
Consumer Service representatives are available Monday - Friday (8am - 6pm EST).
